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What a blessing to have such a wonderful conversation with three powerhouse community managers! For this week’s #GoalChatLive Christina Garnett, Christine Gritmon, and Dorien Morin-van Dam, joined me to talk about community management.
We talked about how social media – and communities – have evolved, the future of social (including Web3), and so much more.
About our guests:
- Christina Garnett is Senior Marketing Manager, Offline Community & Advocacy, HubSpot
- Christine Gritmon is Senior Editor, Social Media Pulse, Agorapulse & Host, #ChatAboutBrand
- Dorien Morin-van Dam is an Organic Social Media Strategist, More In Media, and Community Manager, Social Media Pro
Watch #GoalChatLive on Community Management
Also, check out the full GoalChatLive conversation on Community in the Twitter Moments Recap.
Our Guests’ Community Goals
- Dorien: When people meet me in real life, I want them to be able to recognize me from who I am online
- Christine: For people to be invested enough in my community to tell me what they want
- Christina: To create at scale a way to be an advocate for others. To create magic moments. I want my community to know I am advocating for them
Goals from our Guests
- Christina: Make two sets of lists: “give” and “take.” Make one set for you, and another for your community, and find the alignments
- Dorien: Write a list of all the places you are on social every week and see where you are having conversations. Hone in on where you are getting and giving the most value, so you know where to spend most of your time
- Christine: Talk to strangers online. Make friends in online communities (and do so in a safe manner)
Final Message
- Dorien: If you are not part of a community, connect with any of us and we will help you find one
- Christina: Figure out what small things you can do to make a difference
- Christine: Help people feel heard – you have no idea what difference you will make
Links
- Join the Hubspot community, connect with Christina Garnett, and follow @ThatChristinaG
- Sign up for the Social Pulse Community waitlist, connect with Christine Gritmon, and follow @CGritmon and #ChatAboutBrand
- Check out MoreInMedia.com, connect with Dorien Morin-van Dam, and follow @MoreInMedia
- Join the Write On Online Facebook group for community and conversation
- Learn more about Goals with DEB
- Get your copy of Your Goal Guide: A Roadmap for Setting, Planning and Achieving Your Goals
What’s your tip for community development? Please share in the comments.
Next Week
Our next topic is Communications. Join the Twitter chat on Sunday, March 13, at 7pm PT on Twitter. Then, on Monday, March 14, at 4pm PT, Jeff Pulver and Hank Wasiak will join me on #GoalChatLive.
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For more inspiration, motivation, and tips, follow @TheDEBMethod on Twitter, Facebook, and Instagram. And connect on LinkedIn.
And get your copy of my latest book, Your Goal Guide: A Roadmap for Setting, Planning and Achieving Your Goals. Then join the Your Goal Guide Facebook group.
